Dr Fritz will discuss how he is managing his team through the 5C’s of Crisis Management: Caring, Communication, Clarity, Calm and Collaboration.  By sharing his experience and understanding of COVID-19. Dr Peter Fritz was one of the first of many dentists in Canada to test positive for COVID-19.

Dr Fritz will share first-hand insights regarding this global pandemic affecting our friends, family, communities and profession. Currently on the tail end of the disease Dr Fritz will discuss how he is managing his team through the 5C’s of Crisis Management: Caring, Communication, Clarity, Calm and Collaboration. By sharing his experience and understanding, he will give viewers a unique perspective on how he plans to keep his patients and staff safe. He will also share a framework of Strategic Crisis Management to catalyse clinicians and stakeholders to benchmark solutions globally and re-establish control during this proper crisis.